Refund policy

Items may be returned in-store or by mail at the address listed below. Returns will only be accepted on items that are unused, unworn, unwashed, odor free and with tags still attached.  For items returned within 7 days of purchase in-store or 7 days of receipt of original order shipment, a refund will be issued in the original form of payment.  We will gladly issue a store credit for merchandise returned after the 7 days, if returned within 30 days of purchase.  

ALL DISCOUNTED ITEMS PURCHASED ARE A FINAL SALE.  Intimates, jewelry, home/gift items and eyewear cannot be returned or exchanged.

Please mail your online returns AND your return form to:
WHIMSY WHOO
ATTN: RETURNS
2115 Main Dr. Suite D, Fayetteville, AR 72704

*Please note that original shipping fees are non-refundable & return shipping is the responsibility of the customer.
Return form will be included in your shipment.
Please allow 2-5 business days for orders to be processed.
Once orders are shipped they should be received within 2-7 business days. There may be additional delays due to weather, holiday or USPS exceptions beyond our control.
Please contact us at hello@shopwhimsywhoo.com with any additional questions.
LOST OR STOLEN PACKAGES
Please contact us at hello@shopwhimsywhoo.com if your package is lost or stolen, and we will be happy to assist you in locating your package. You can also log onto www.usps.com to file a missing package or damaged package claim.